Merton Hotel - Saint Helier

Belvedere, Saint Helier, Jersey, JE4 9PGshow map
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2Guests1room
Highlights
8
FabulousBased on  122 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Hotels Recommended by Guests in Jersey

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Overview

The exclusive 3-star Merton Hotel is a great place to stay in Saint Helier. Founded in 1928, the hotel underwent a renovation in 2009.

The property is about 15 minutes' walk of Samares Manor. Saint Helier city center is 5 km away.

The hotel is set next to a museum, a castle and an opera house.

Jersey airport can be reached in 15 minutes by car from Merton Hotel.

Rooms

The property comprises of modern rooms, including standard flat, triple room and twin room appointed with complimentary Wi-Fi, satellite TV, an iron with ironing board, a work desk and direct dial telephone. Bathrooms come with a shower and a hairdryer.

Eat & Drink

Every morning at the bar guests may enjoy buffet breakfast. The small on-site restaurant specializes in Italian cuisine. Guests can unwind in the Poolside bar with a favourite drink. A central area features Bonetti's at The Merton Hotel and Saffrons within 100 meters of the venue.

Services

Corporate travelers can use computer equipment, a video projector and a copier available on site.

Relax

Leisure facilities in Merton Hotel include a leisure centre, a night club and a tennis court. Windsurfing, diving and golf along with a gym, aerobics classes and a fitness club ensure guests' active pastime.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Private parking is possible on site for free.

Year renovated:   2009.  Number of floors:   5.  Number of rooms:   291.

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Facilities
Wi-Fi
Parking

On-site car park

Luggage storage
24-hour services

24-hour check-in

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Poolside snack bar

Restaurant buffet

Cafe

Snack bar

Breakfast room

Shuttle

Shuttle service

Fitness/ Gym

Fitness centre

Swimming pool

Seasonal outdoor pool

Indoor heated swimming pool

Sports & Fitness

  • Fitness centre
  • Water sports
  • Tennis court
  • Golf course
  • Table tennis
  • Aerobics

Services

  • Shuttle service
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Bicycle rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Doctor on call
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter

Dining

  • Half board
  • Breakfast room
  • Restaurant buffet
  • Cafe
  • Poolside snack bar
  • Snack bar
  • Packed lunches
  • Special diet menus
  • Buffet breakfast

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Projector
  • Printers
  • Fax/Photocopying

Children

  • Cots
  • High chairs
  • Paid babysitting/ Child services
  • Children's buffet
  • DVDs/ Videos for children
  • Children's pool
  • Water slides
  • Children's play area
  • Kids club
  • Game room

Spa & Leisure

  • Indoor heated swimming pool
  • Seasonal outdoor pool
  • Sun loungers
  • Umbrellas
  • Live entertainment
  • Night club
  • Sun terrace
  • Garden area
  • BBQ facilities
  • Leisure/ TV room
  • Sauna
  • Jacuzzi

Room features

  • Air conditioning
  • Heating
  • Connecting rooms
  • Living room
  • Terrace
  • Wardrobe
  • Tea and coffee facilities
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathtub
  • Hair dryer

Self-catering

  • Electric kettle

Media

  • Cable/ Satellite television
  • International calls
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 10 amFREECheck-outuntil 12 pmFREE
Children & extra bedsThere are no extra beds provided in a room. 
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • Restaurants
  • City landmarks
Jersey Public LibraryJersey Public Library3300 ft
St. Helier BeachSt. Helier Beach3300 ft
Elizabeth CastleElizabeth Castle700 ft
St. Helier BeachSt. Helier Beach3000 ftSt. Helier
St Helier Central MarketSt Helier Central Market3100 ftHalkett Place
Jersey MuseumJersey Museum3300 ft5 Caledonia Place
16 New Street 16 New Street 3600 ft16 New Street
Steam Clock - AriandeSteam Clock - Ariande3700 ftRue de la Liberation
Maritime Museum and Occupation Tapestry GalleryMaritime Museum and Occupation Tapestry Gallery3900 ftNew North Quay New North Quay
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Bonetti's at The Merton HotelBonetti's at The Merton Hotel200 ftBelvedere Hill
SaffronsSaffrons1200 ftHotel de France
Roseville BistroRoseville Bistro1800 ft86 Roseville Street
Park House RestaurantPark House Restaurant1700 ft60 La Colomberie
SolmarSolmar1700 ft3-4 Roseville Street
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St Helier's Town HallSt Helier's Town Hall4300 ft
Jersey General HospitalJersey General Hospital5000 ft
Elizabeth CastleElizabeth Castle4000 ftSt Aubin's Bay
Samares ManorSamares Manor4200 ftLa Grande Route de Saint-Clement
The Gardens of Sameres ManorThe Gardens of Sameres Manor4500 ftSamares Manor La Grande Route de St. Clement
The Mansell CollectionThe Mansell Collection1.7 miLa Route de St. Aubin
La Hougue BieLa Hougue Bie2.0 miLa Route de la Hougue Bie
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Getting around
Airports
Jersey (JER)5.0 mi
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Reviews
7.8
FabulousBased on  122  reviews
  • 8.2
    Fabulous

    The pool facilities were fantastic.

    The rooms don't have air conditioning so the room was very stuffy as the weather was nice. We found it hard to sleep. Also, the bed was tiny!!

  • 5.4
    Guest rating

    lots of facilities

    lots of noise staff taking breaks talking under bedroom window most of the night

  • 9.6
    Exceptional

    Could not fault any of the services provided food was very good and entertainment.Staff very helpfull in all aspects.

  • 7.4
    Very good

    The advantage of this hotel is inside and outside swimming pool which really gives you something to do during the day with children. Beach nearby is not attractive at all. The hotel format looked like mini hotel in Las Vegas with various restaurants and places to chill out.

  • 7.8
    Fabulous

    The layout was great, and the dining was superb. We had many days of rain but the hotel put on extra "wet weather" activities. The leisure centre was very good.

    Very slow bar service, with one member of staff running a bar that extended into two rooms.

  • 7.8
    Fabulous

    foods great

    the 300s room are noisey music from show sounded as if in room and the noise from outside was loud in room people singing till 4 in morning stayed in other room in hotel was ok but not in the 300s

  • 10.0
    Exceptional

    I liked the fact that it was family friendly, great facilities for families. weather was not that good but still plenty to do, good choice of restaurants and the breakfast buffet was fantastic. We chose the the hotel as we had my young niece with us, she loved the pool and aquatic facilities. it was very peaceful away from traffic but good location for St Helier. woudl also suit my partner and I for a grown up holiday.

  • 8.2
    Fabulous

    Food and facilities 1st. Class.Swimming Pool and Spa something that anyone with young families would find amazing.Room service clean towels every day .Bedding changed regularly.

    Room and Bathroom slightly on the small size but very clean .

  • 9.2
    Superb

    Service very efficient. Always clean, Although we came for a few days to catch up on meeting friends and visiting graves of family departed, we were impressed with what Merton Hotel had to offer. Food excellent. Will certainly try and come again when funds allow us to. Many years ago stayed at the Mayfair with friends and it's not at all up to your standards Look forward to one day staying with you again. Many thanks Ron & Rosemary Treagust

  • 7.4
    Very good

    food lovely, rooms clean and comfortable with plenty of storage space. We all enjoyed the pool and the staff were friendly and helpful. It's a nice looking hotel and is large. great location, lots to see. Was excellent weather. the entertainment was the most professional I have seen in a hotel.

    the drinks and extras were pricey considering the price of the hotel and the food was not child-friendly for the fussy eater, the child choices being quite young and the adult food 'exotic' - not much for a fussy pre-teen who isn't keen on sauces or spice. I would come again but only for bed and breakfast as it was expensive and without an all-inclusive option you spent more than a week in spain etc where the weather is guaranteed hot. We asked to be placed near our friends but were put on the opposite side of hotel two floors away!

  • 10.0
    Exceptional

    everything was fine parking space, cleanliness, location.

    Only complaint room very warm, could do with air conditioning.

  • 7.4
    Very good

    the location, leisure centre wasunreal.

    all was good

  • 9.6
    Exceptional

    Our room (174) was too far from the main hotel.

  • 7.4
    Very good

    The hotel had been open only 2 weeks after the winter season ended, so there were some teething problems. My 11 year old son and I were put in a room above the bar area. When the live band started up in the evening the noise was horrendous and we were unable to sleep. When I complained the duty manager was very understanding and we were moved to a quieter room immediately. The next morning the shower didn't work and the plumber arrived very quickly to fix the problem. I was served the wrong meal in the hotel restaurant Jersey Joes and no member of staff at the restaurant was willing to rectify the mistake and I was made to feel that I was a nuisance - an unpleasant experience, but the duty manager stepped in and resolved the issue. It was Inconvenient for sure, but the way in which the problems were handled couldn't be faulted. The majority of the staff were friendly and extremely helpful. Overall our stay was an enjoyable one.

    Some staff at breakfast were sometimes rather sullen - a smile wouldn't go amiss and it would be nice if they could top up guests tea/coffee cups. I had to seek out a member of staff for a top up every morning and even resorted to topping up my own cup on occasions. Maybe it would be easier to give guests a pot of tea/coffee?

  • 10.0
    Exceptional

    friendly staff always happy and helpful. if you take your car it has good parking and only a short walk to town.

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Highlights
8
FabulousBased on  122 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Hotels Recommended by Guests in Jersey

Use Badge
Good to know
Check-infrom 10 amFREECheck-outuntil 12 pmFREE
Children & extra bedsThere are no extra beds provided in a room. 
PetsPets are not allowed.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Jersey (JER)5.0 mi
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
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Rooms and Guests
2Guests1room
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